Be the primary client-facing representative during the implementation process.
Create and maintain detailed project plans and open item logs for monitoring.
Coordinate across internal teams and the client to ensure timely completion of deliverables.
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. The company has onboarded hundreds of thousands of members since 2016 and fosters a mission-driven, collaborative culture guided by values of integrity, courage, and togetherness.
Accurately enter, update, and maintain company records in internal databases and systems.
Verify data for completeness, consistency, and accuracy before submission.
Maintain strict confidentiality of sensitive company and client information.
SkillersZone LLC is a company focused on providing remote work opportunities and data management services. They are a growing organization that values diversity and offers a supportive virtual team culture.
Maintain awareness of product updates and processes to provide exceptional customer service.
Interact with prospects and customers via calls, email, and chat to create and maintain relationships.
Document issues and escalate concerns using a ticket system while assisting with Tier 1 troubleshooting.
Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication for people with aphasia and other speech impairments. They are a leader in AAC technology and a fast-paced, goal-oriented employer focused on improving communication outcomes.
Serve as the primary point of contact for client inquiries via phone, email, or chat, ensuring professional and efficient service.
Perform administrative tasks, maintain client records in agency management systems, and contribute to process improvements.
Handle inbound calls for sales and post-sales service, follow up on warm leads, and provide support to internal teams.
Trucordia is an insurance brokerage built on successful businesses across the U.S., offering exceptional experiences for clients and employees. With over 5,000 team members across 200 offices, they are a fast-growing company that values collaboration, leadership, and celebrating both individual and collective achievements.
Drive strategic value for a portfolio of accounts and engage with C-suite executives to define key metrics.
Champion initiatives to boost NPS, optimize candidate experiences, and identify expansion opportunities.
Serve as the subject matter expert on HireVue's platform and advocate for customer needs internally.
HireVue transforms hiring with video interviewing, assessments, and AI. With over 70 million video interviews and 200 million chat engagements for 1200+ customers, they prioritize ethical AI and innovation.
Compile the daily schedules of clinical staff and assign clinicians to patients under the direction of the Assistant Clinical Manager.
Serve as a liaison between field staff, patients, and POD personnel to coordinate care and communicate with CFSS for order approval.
Complete all tasks and workflows daily, processing visits sent back from clinicians and communicating with the ACM as needed.
Graham Healthcare Group designs business and technology solutions to improve care, outcomes, and productivity in home health and hospice. The company has been an innovator for over 20 years, with a culture focused on putting patients and families at the center of care.
Provide timely response to orders by phone and email, reviewing repair proposals for proper service intervals and pricing.
Negotiate pricing and apply warranty applications while creating purchase orders.
Contact clients to recommend repairs and gain approval, and suggest proper service locations.
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 offices nationwide and a fleet of 750,000 vehicles, they are committed to investing in their people and doing the right thing.
Manage, coach, and develop department operations and staff to maximize homeowner outcomes.
Ensure consumer complaint responses comply with state/federal regulations and CFPB requirements.
Oversee investor reporting, budgeting, vendor management, and policy development for mortgage resolution.
LoanCare is a full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, it offers a career foundation built on integrity, innovation, and collaboration.
Act as a subject matter expert on medical payment policy, analyzing client data and presenting new policy opportunities to health plans.
Collaborate with Client Medical Directors and internal teams to develop and advocate for adoption of medical policies that maximize value.
Prepare presentations, coordinate reviews, and inspire trust as a trusted advisor for the Health Plan's medical payment strategy.
Cotiviti is a healthcare analytics company that partners with health plans to optimize payment accuracy and medical policy through data-driven solutions. The company employs a global workforce and fosters a collaborative, client-focused culture.
Handle incoming customer inquiries with professionalism and empathy, managing high-volume calls while adhering to client guidelines.
Utilize AI-powered tools and internal systems to deliver fast, personalized service and resolve issues efficiently.
Stay informed on loyalty program updates and escalate unresolved issues to ensure customer satisfaction and brand loyalty.
Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers. They have been named a Top Workplace in the USA and employ a collaborative, growth-focused team.